We truly appreciate all feedback. Response from courtyardtsb, Manager at Sonesta Select Los Angeles Torrance South Bay Responded Aug 21, 2019 Dear DetroitVillager, It is excellent to hear you had a good time at Courtyard Los Angeles Torrance/South Bay. It is deeply disappointing to know that we did not live up to our reputation and your expectations. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Is there an on-site casino at Sonesta Select Los Angeles Torrance South Bay? For a quick stay in and out of town, it definitely worked for me. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Luckily I barely caught it (although i hurt my wrist and received scratches on the side of my body) the mirror didnt shatter because of my catch. Had Starbucks in the lobby. The most irritating thing though was not the condition of the building but the noise! We are taking extra care to ensure your room is as disinfected as possible. We know that there are lots of questions, concerns and issues that are on your mind and we are her to help and support. Everything on the menu is delicious - just my personal favorite! But it was the, whole day and every day we stayed there. Kind Regards, Thomas Castro Operations Manager thomas.castro@marriott.com 310.532.1722, REALLY DISAPPOINTING STAY - Spend your money elsewhere, I have stayed at this hotel in the past mainly due to the name "Marriott" but it has been more then 10 years since I have stayed at this one. Choose from a wide-range of unique and convenient hotels. They do nothing about partying guests. Get inside facing rooms to avoid highway noise. Near beaches , near restaurants and highways. Thomas Castro Operations Manager. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The location is great. The music continued. There's a charge of USD 50 for early check-in (subject to availability). It very concerning to read about your recent experience and I would like to apologize on behalf of our hotel. Our team constantly strives to provide excellent customer service and create memorable moments and it is extremely disappointing to hear that we did not do this during your recent stay. Thanks for taking the time to share your feedback. See 274 traveller reviews, 163 photos, and cheap rates for Sonesta Select Los Angeles Torrance South Bay, ranked #9 of 20 hotels in Torrance and rated 3.5 of 5 at Tripadvisor. Please see our partners for more details. For your safety and ours we ask the room to be empty while we clean. Are Sonesta hotels near Torrance pet-friendly. Yes, all Sonesta hotels in Torrance are family friendly with plenty of convenient amenities to make your short trip or long-term stay comfortable. The bed was comfy and the room was clean. I want to thank you for your feedback. Sonesta Travel Pass members enjoy a minimum 5% discount on direct bookings. Slept very poorly! Are there opportunities to exercise at Sonesta Select Los Angeles Torrance South Bay? We look forward to welcoming you back to our hotel in the future. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Please know that your concerns were addressed internally. We look forward to welcoming you back in the future. Are any cleaning services offered at Sonesta Select Los Angeles Torrance South Bay? I recently stayed at the Courtyard Marriott in LA Torrence. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We were told they now only do those things every 3 days if you reserve a room for days. Manager didnt care! Distance: 50 Miles Deals & Benefits at Our Hotels Near Irvine Frontline Heroes Rate Healthcare workers and first responders are eligible for exclusive discounts. Our hotel uses cleaning and disinfecting protocols to clean rooms after guest depart and before the next guest arrives, with attention paid to high-touch items. This is the version of our website addressed to speakers of English in South Africa. But worst than that, the noise from reviving of their bikes (hogs) up past 10:00 PM could be heard throughout the night and the hotel did nothing to stop it. The parking lot is great and its FREE. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA). Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Sonesta Select Los Angeles Torrance South Bay has an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden. If you are planning a weekend getaway or temporarily relocating to Torrance, Stay Sonesta! CONS: Air conditioner was unbelievably noisy in my room (317 I think). Room was dirty!! Sonesta Select Los Angeles Torrance South Bay 1925 W 190th Street, Torrance, CA 8.4 Very Good 1096 reviews Verified reviews 10 - Excellent 599 8 - Good 293 6 - Okay 86 4 - Poor 71 2 - Terrible 47 8.4/10 Cleanliness 8.8/10 Staff & service 8.1/10 Amenities 8.4/10 Property conditions & facilities 8.3/10 Eco-friendliness 10/10 Excellent Carlos Residents of the US and its territories only. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent your experience from occurring in the future. We truly appreciate all feedback. Everything you need to know about the Sonesta Select Los Angeles Torrance South Bay pool at Tripadvisor. Not a good choice. Luckily I barely caught it (although i hurt my wrist and received scratches on the side of my body) the mirror didnt shatter because of my catch. Thank you again for sharing your experience with us, we hope to welcome you back should your travels bring you to the Torrance area in the future. Bottom line, Sonestas is a low budget hotel so expect that when you stay. The Commons This coffee shop specialises in American cuisine and only serves breakfast. Again, my sincere apologies and hope that you may give us another chance when you are next visiting Torrance. From AU$157 per night on Tripadvisor: Sonesta Select Los Angeles Torrance South Bay, Torrance. Many travellers enjoy visiting Watts Towers (11.0 km), Rancho Los Cerritos (11.0 km), and Los Angeles Maritime Museum (13.7 km). So buyer beware As you can see, the mirrors are poorly glued so the adhesive did not support the weight of the mirror, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Own or manage this property? We ate there for both breakfast and dinner a few times during our stay and the food was very good! The fitness center water machine is grimy and the room has a funky smell that is a blend of damp and toilet. Working some nights to 2:30am I appreciated the do not disturb on the room at the front desk. The hotel also has a small restaurant/bar on the first floor, which was a new sight for me in a Courtyard Marriott. We understand that in this climate, many of our guest would like to keep their belongings and personal space secure. Stayed here with my family for 3 nights. We really do pride ourselves on our high levels of service and standards so I will be investigating your comments further with the teams and departments mentioned. So bad that I couldn't sleep, and at 2am I finally turned it off and opened the balcony door, even though my room faced the freeway. Warm Regards Thomas Castro Operations Manager thomas.castro@marriott.com 310.532.1722. They held my large bag for my return. The staff were great but now dealing with Sonestas insurance has been a pain. Mon, 8 May 2 travellers, 1 room Sonesta Select Los Angeles Torrance South Bay 85 Very Good (1842) 1925 W 190th Street Torrance Facilities Covid-19 measures Free WiFi Free self parking Maximum number of pets per room 2 Breakfast available (surcharge) Show facilities Business hotel Location ONLINE OFFER Kind Regards, Thomas Castro Assistant General Manager. Loud loud elevator! The front desk staff was nice, but they put me in a room on the third floor. Not only was it worn and didn't properly function, she had to wrap a wash cloth, Dear CaptianNalga, Providing the highest level of service is our number one priority and we sincerely apologize for falling short of meeting your expectations. Choose from a wide-range of unique and convenient hotels. Near American Honda HeadquartersMake yourself at home in one of the 151 air . I asked to be moved and was told I was on a waitlist. The location is convenient (easy access and not far from LAX). The hotel also has a small restaurant/bar on the first floor, which was a new sight for me in a Courtyard Marriott. At Sonesta Select Los Angeles Torrance South Bay, you'll be within a 15-minute drive of World Cruise Center and Kia Forum. The location was convenient to get to from the airport, only about 15 minutes! The walls are thin. Book Now Members Always Save Sonesta Travel Pass members enjoy a minimum 5% discount on direct bookings. Earn up to 95,000 bonus points enough for up to 6 free nights! We want the opportunity to have you as a guest again and allow us the opportunity to show you the exceptional service our guests have come to expect. 2023 Sonesta International HotelsCorporation. We look forward to hosting your furry companion! As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent your experience from occurring in the future. Our neighbors partied, smoking and playing loud music all night. Is there a pool at Sonesta Select Los Angeles Torrance South Bay? Not a good choice. We hope to serve you again whenever your travels bring you back to Torrance. I was here 5 nights for business in June. Just making noise!) Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. A 24-hour fitness centre, a terrace and a garden are other highlights. Claim your listing for free to respond to reviews, update your profile and much more. The hotel also has a small restaurant/bar on the first floor, which was a new sight for me in a Courtyard Marriott. Residents of the US and its territories only. Room types may vary. What are some of the property amenities at Sonesta Select Los Angeles Torrance South Bay? I hope we will have the opportunity to welcome you back to the hotel to showcase our true potential and excellent service levels. Very Friendly Hotel: Sonesta Select Los Angeles Torrance South Bay - See 274 traveller reviews, 163 photos, and cheap deals for Sonesta Select Los Angeles Torrance South Bay at Tripadvisor. It is essential for us as we use it to make improvements every day. Well make sure to pass on your great comments to the staff. Are Sonesta hotels near Torrance suitable for business travel? Guests can enjoy drinks at the bar. Sonesta Select Los Angeles Torrance South Bay Reviews | Expedia The hotel seems to have all the normal amenities you would expect from a Courtyard. Our team constantly strives to provide excellent customer service and create memorable moments and it is extremely disappointing to hear that we did not do this during your recent stay. We look forward to welcoming you back to our hotel in the future. As a temporary measure, we provide Housekeeping upon request every third day and we are not able to clean any room with guest in it. 2023 Sonesta International HotelsCorporation. Kind Regards, Thomas Castro Assistant General Manager. I stayed at the Courtyard by Marriott in Torrance when I was in town for one night for business. I will address your issue with the team and assure you that the housekeeping service experienced is not typical of Sonesta Select Los Angeles Torrance. But nothing happened. Does Sonesta Select Los Angeles Torrance South Bay offer any business services? I even ccd the ceo but Im sure they dont care. Conveniently located restaurants include Kula Revolving Sushi Bar, King's Hawaiian The Local Place Bakery & Cafe, and Yakitori Shinsengumi. Own or manage this property? Is parking available at Sonesta Select Los Angeles Torrance South Bay? Based on the comments you have provided, there are areas of opportunity that we can improve on in order to make your stay more comfortable and the feedback you have provided has been shared within our teams. The pool is small but nicely kept with plenty of towels available. Dear 419elanek, Thank you for reviewing our hotel! Book Sonesta Select Los Angeles Torrance South Bay, Torrance on Tripadvisor: See 275 traveller reviews, 170 candid photos, and great deals for Sonesta Select Los Angeles Torrance South Bay, ranked #10 of 20 hotels in Torrance and rated 3.5 of 5 at Tripadvisor. Working some nights to 2:30am I appreciated the do not disturb on the room at the front desk. more. There's a charge of USD 100 per pet, per stay. Late check-out is available for a charge of USD 50 (subject to availability). If you are in Torrance for business, I recommend staying here! The service was good. Sonesta Select Los Angeles Torrance South Bay 277 reviews #9 of 21 hotels in Torrance 1925 W. 190th Street, Torrance, CA 90504 Visit hotel website 1 (800) 766-3782 Write a review View all photos (172) Traveler (137) Room & Suite (18) Videos (1) View prices for your travel dates Check In / / Check Out / / Guests Sonesta Select Los Angeles Torrance South Bay The room was clean. As other reviewers have already pointed out, the hotel is right by a highway exit so its pretty noisy night and day. The location was convenient to get to from the airport, only about 15 minutes! Although all the staff were quite friendly, the main reason for this review is to compliment Julio the bartender. His interactions with myself and others were wonderful and I hope the management appreciate his contributions to the comfort of weary travelers. He is a true gem and I wish all of my business trips included at least one Julio staff member. Old furniture & TV. Thank you so much for staying at Sonesta Select Los Angeles Torrance. And our relaxed and comfortable guest rooms provide the ideal accommodations for your participants and guests when they are in town. Are any cleaning services offered at Sonesta Select Los Angeles Torrance South Bay? For a quick stay in and out of town, it definitely worked for me. 736 comentarii i 34 fotografii ateapt pe Booking.com. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Thomas Castro Operations Manager thomas.castro@marriott.com 310.532.1722, We stayed one night at the Courtyard Torrance/South Bay and it was good. Prices are subject to change. Which room amenities are available at Sonesta Select Los Angeles Torrance South Bay? PROS: Very convenient location right off the freeway, only 15-20 minute drive to LAX. Our well-equipped meeting rooms provide a great setting for your next team workshop, group breakfast, board meeting, training, or other gathering for your organization. The hotel is very nice and there are many common sitting areas inside and outside (outside there is a gas fire too). Welcome to the Sonesta Select Los Angeles Torrance South Bay. Front desk services including luggage storage can . It was a last-minute trip but booking was easy with 18 hours of notice. When I told them they said they would tell the manager and he never got back to me. Welcome to Torrance About Sonesta Hotels in Torrance, CA Located only 15 minutes away from LAX and 30 minutes from Hollywood, Sonesta hotels in Torrance provide quick access to the key landmarks in the Los Angeles metro area. For the most accurate prices, visit the hotel web page or contact us. Our neighbors partied, smoking and playing loud music all night. Overall a great stay. Thank you for choosing our hotel, and for taking the time to write a review! The parking lot is great and its FREE. There is a large, Dear 277josephj, Thank you for choosing our hotel, and for taking the time to write a review! Choose from our one of our locations in the area to find the best option for your family. It is great to hear that you had a wonderful stay with us! Are pets allowed at Sonesta Select Los Angeles Torrance South Bay? But nothing happened. Including light switches which had make up all over them. Are there opportunities to exercise at Sonesta Select Los Angeles Torrance South Bay? What are some restaurants close to Sonesta Select Los Angeles Torrance South Bay? The, inside and outside (outside there is a gas fire too). We really do appreciate our guests taking the time to share their experiences with us. Are pets allowed at Sonesta Select Los Angeles Torrance South Bay? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We understand that in this climate, many of our guest would like to keep their belongings and personal space secure. We called the management 2x and were told that they would investigate and knock on their door. I stayed a week by myself at this hotel. On the negative side the wifi was unacceptably poor, Dear new_world_travellers, Thank you for choosing to stay at Courtyard Los Angeles Torrance/South Bay. Oh, and the fireplace in the courtyard seems out of order too. Lauren Sjedinjene Amerike Drave Osoblje 8,8 Two issues we had- 1. I always stay at Marriott hotels when I can. Light sleepers should ask for room away from the freeway side of hotel. So buyer beware As you can see, the mirrors are poorly glued so the adhesive did not support the weight of the mirror, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Near beaches , near restaurants and highways. Sonesta Select Los Angeles Torrance is ideally located near Los Angeles International Airport, Long Beach Convention & Entertainment Center, and American Honda Motor Co headquarters. The, Thank you for choosing our hotel, and for taking the time to write a review! Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Sonesta Select Los Angeles Torrance South Bay - Booking.com On the other side of my room there was a family with crying children. Sonesta Select Los Angeles Torrance South Bay The accommodation is located 10 minutes' ride away from Arthur Lee Johnson Memorial Park. Based on the comments you have provided, there are areas of opportunity that we can improve on in order to make your stay more comfortable and the feedback you have provided has been shared within our teams. The bed is very comfortable the pillow are so soft. It is deeply disappointing to know that we did not live up to our reputation and your expectations. Rooms werent cleaned, beds werent made, amenities werent filled on a daily basis. Prices are subject to change. What are some of the property amenities at Sonesta Select Los Angeles Torrance South Bay? Heres What You Need to Know, If you are planning a weekend getaway or temporarily relocating to Torrance, Stay Sonesta! Hotels near Sonesta Select Los Angeles Torrance South Bay, Sonesta Select Los Angeles Torrance South Bay Features, Sonesta Select Los Angeles Torrance South Bay Pool, Sonesta Select Los Angeles Torrance South Bay Rooms, Hotels near Night Flite Plan - KinghtFlite, Hotels near Torrance Antique Street Faire, Hotels near (LAX) Los Angeles Intl Airport, Hotels near (LGB) Long Beach Municipal Airport, Hotels near Diversified Language Institute, Hotels near ITT Technical Institute - Torrance Campus, Hotels near Westwood College - South Bay Campus, Hotels near California Healing Arts College. There are more places to choose from in the, courtyard by marriott los angeles torrance/south bay hotel torrance, courtyard los angeles torrance, courtyard torrance, torrance courtyard, torrance marriott, Frequently Asked Questions about Sonesta Select Los Angeles Torrance South Bay. Loud music, smell of weed 24/7 ( Im fine if its at 4:20 or so) ha! We look forward to welcoming you back when your business needs should bring you back to the Torrance area. We called the management 2x and were told that they would investigate and knock on their door. See full disclosure for details. My fridge worked great and they do have house keeping. Broken up with a week away in between. Hotels near Sonesta Select Los Angeles Torrance South Bay, Sonesta Select Los Angeles Torrance South Bay Features, Sonesta Select Los Angeles Torrance South Bay Pool, Sonesta Select Los Angeles Torrance South Bay Rooms, Hotels with Complimentary Breakfast in Torrance, Hotels near Night Flite Plan - KinghtFlite, Hotels near Torrance Antique Street Faire, Hotels near (LAX) Los Angeles Intl Airport, Hotels near (LGB) Long Beach Municipal Airport, Hotels near Diversified Language Institute, Hotels near ITT Technical Institute - Torrance Campus, Hotels near Westwood College - South Bay Campus, Hotels near California Healing Arts College. Old furniture & TV. Rooms werent clean enough especially considering COVID. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I, Dear Ken S, Thank you for taking the time to provide your feedback. Dont stay here. It is great to hear that you had a wonderful stay with us! There are more places to choose from in the, courtyard by marriott los angeles torrance/south bay hotel torrance, courtyard los angeles torrance, courtyard torrance, torrance courtyard, torrance marriott, Frequently Asked Questions about Sonesta Select Los Angeles Torrance South Bay. Sonesta Select Los Angeles Torrance is ideally located near Los Angeles International Airport, Long Beach Convention & Entertainment Center, and American Honda Motor Co headquarters. The wifi deficiencies you are speaking of have been immediately addressed and are being monitored moving forward as well. michaeltD8264KN, During these uncertain time, we want to thank you for your patience and flexibility as we work together to navigate the ups and downs of the COVID-19 pandemic. Thank you for taking the time to share your feedback regarding your recent stay with us. I hope we will have the opportunity to welcome you back to the hotel to showcase our true potential and excellent service levels. We called the management 2x and were told that they would investigate and knock on their door. Never needed that before and it was honored. They allow loud parties and dont care about other guests, Thank you for taking the time to review your recent visit to our hotel. This is the version of our website addressed to speakers of English in the United States. Sonesta Select Los Angeles Torrance South Bay 1925 West 190th Street, Torrance, CA 90504, United States - Great location - show map 8.2 Very good 671 reviews We didn't have the breakfast but the staff was friendly and helpful. I always thought that such a large corporation would properly maintain their properties but I guess that I was wrong. The rooms were clean and we didn't experience any issues while we stayed in the hotel. His interactions with myself and others were wonderful and I hope the management appreciate his contributions to the comfort of weary travelers. The bed is very comfortable the pillow are so soft. Very disappointing! The pool and gym area are open you just have to submit the time you want to go. Room was dirty!! Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you again for your feedback, and we hope to welcome you back again soon, possibly for a local sporting event at Dignity Health Sports Park.
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