A free manager's reception is offered daily. Nuestra Senora del Pilar Parish and Almeyda Military Museum are also within half a mile (1 km). However, please rest assured that we value your helpful feedback and will share it with the relevant teams for their attention. Iberostar Heritage Grand Mencey - Home - Facebook We would like to thank you once again for your kind review and we will be delighted to welcome you back to one of our hotels soon. Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes' walk from the city centre. Really one of the worst breakfasts we had on Tenerife. CST# 2083930-50. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To achieve this goal, our 3R teams separate, weigh and improve waste management in our hotels. Reservations are required. Unfortunately the evening meal main course was so tough to try and eat we gave up in he end. In-room amenities include satellite TV and a mini bar. The best rooms are only available on iberostar.com and through our Contact Centre. Change the currency and view prices in your preferred legal tender. It is a pleasure to read that you enjoyed your holiday and we are honoured that you have kept us in your fondest memories. We were cosseted during our stay and made to feel special and valued by all staff. Spa Sensations Iberostar Heritage Grand Mencey. Samuel, we hope to have the honour of serving you again so we can satisfy you completely and wish you all the best until then. The Half Board option includes breakfast buffet and dinner menu; drinks are not included. Imagine being able to enjoy the atmosphere of Santa Cruz de Tenerife without leaving your room. Half board includes a served dinner with appetizer, main plate and dessert. Our rooms was clean and in good shape, but the air condition seemed to work not properly. Special mention to Manuel and all reception staff . Review collected in partnership with this hotel. Politique de protection des donnes personnelles. There is a la carte dinner in HB which is a really luxury experience. It would be an honour to serve you again so we can keep on giving you excellent experiences with us. The air conditioner didnt work . Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. The dress code is long trousers and a sleeved shirt for gentlemen and formal wear for ladies. Obtn hasta un 10% de descuento sobre el total de tu reserva. a group of people walking in front of a building. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Poolside has plenty beds and a nice clean pool. Our room was basic to be honest and had no wow factor as a room in a 5 star hotel should have. Last time we stayed we vowed never again but decided to give it another try in case it was better .It isnt and we will not stay there again . This property uses eco-friendly cleaning products. This hotel is a true five star. No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Property does not offer onsite COVID-19 testing, Property does not require health documentation at check-in, Guest accommodation is not sealed after cleaning, Electrostatic spray is not used for disinfection, Staff temperature checks are not conducted regularly, Temperature checks are not available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Contactless food service / room service is not available, Commonly-touched surfaces are cleaned with disinfectant, Reservation is not required for facilities onsite, Property confirms they are implementing guest safety measures, Property uses a professional cleaning service, Staff does not wear personal protective equipment, Protective clothing is not available to guests, Food service not has not been amended for enhanced safety, No shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property does not follow sanitization practices of any association, Social distancing measures are not in place, Property follows regional sanitization guidelines Safe Tourism Certified (Spain), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for lunch, Individually-wrapped food options are available for dinner, Number of children who can stay free - 2, Fee for buffet breakfast: approximately EUR 2030 for adults, and EUR 2030 for children, Nearby parking fee: EUR 12 per day (66 ft away), Facilities fee: EUR 20 per person, per day and includes use of: spa, Iberostar Grand Hotel Mencey Santa Cruz de Tenerife, Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife, Iberostar Heritage Grand Mencey Santa Cruz de Tenerife, Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife, Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife. Lovely heritage hotel set in pleasant grounds on the edge of the city centre, within easy walking distance of local facilities. Had the best possible stay ate in four of your five restaurant's and found them all excellent . In 2020, we eliminated single-use plastics from all our hotels. The Iberostar Heritage Grand Mencey is the most emblematic hotel in Santa Cruz de Tenerife. Iberostar Heritage Grand Mencey - Tripadvisor Shorts, swimsuits, sleeveless clothing, and flip-flops are not permitted. The food is good too especially breakfast. More information at www.restaurantepapanegra.com. Wonderful stay in junior suite room 428 during last days of Carnaval. Best Regards, We requested a change to a quieter room with a balcony and were told balconies were not guaranteed despite being clearly advertised as such. I paid the extra, but later showed I had already done so at time of booking. We have stayed at the Menceyes a few times . NUXE SPA - 32 Montorgueil Kind Regards. Room temperature was uncomfortable at times. Restaurante Papa Negra - This fine-dining restaurant serves dinner only. Dear Angela, However, we are saddened by your impressions concerning service and gastronomy because we strive to conquer our guests with the personalised treatment that identifies us and meet their culinary preferences with our exquisite varied breakfast selection made by our Executive Chefs. The 38 Best Restaurants in Paris, France - Eater The staff however do vary, with some being very forthcoming whilst others are not. It is the highest, most prestigious standard at the international level. $134 Price available on 6/4/2023 Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004 View in a map Main amenities Daily housekeeping 3 restaurants and 2 bars/lounges Full-service spa Outdoor pool Breakfast available Health club Sauna Steam room Pool bar Room service The hotel was spotlessly clean and well presented. Fabulous staff who are a credit to the hotel. We also appreciate your very helpful feedback and kindly mention that our staff at our reception are always available to assist with any doubts and provide the necessary assistance needed for our guests. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Iberostar Heritage Grand Mencey is 0.6 mi away from Santa Cruz de Tenerife. Iberostar Heritage Grand Mencey, "Fabulous staff who are a credit to the hotel", My wife had an accident while in Santa Cruz and badly fractured her wrist. Pool area very nice. Quality Manager, Los Menceyes is a restaurant where a buffet breakfast is served every day. Would go so far as to say it is one of the best 5 * hotels, Dear guest, On behalf of the whole team, we would like to express our appreciation for choosing our Iberostar hotel and for sharing your thoughtful review. For an additional charge, the spa offers more than 4,500 m dedicated to caring for your body and mind. Would definitely recommend and stay again. Check out all of the vacation packages and one-of-a-kind experiences you can enjoy in Tenerife without even leaving your hotel. Anyway the ground floor of the hotel is impressive and does warrant the 5 star rating as did the food both at breakfast and dinner. On arrival we were met with an elegant building and a mini suite to match. cannot be applied to the complementary product. Send your searches and come back to them whenever you like. Furthermore, we offer ten pampered room categories, fully equipped with environmentally friendly amenities and designed to provide comfort. We were disappointed to see guests dressed extremely casually for evening meal in a lovely setting, ladies in torn denim shorts, men in shorts and t shirts, which detracted from the lovely dining room setting. Santa Cruz de Tenerife and its surrounding areas have plenty of activities for you to enjoy when youre not at the hotel. In addition, there is the Grand category, the highest level of luxury and excellence. Staff was really friendly all over the place. Pool area, gym and spa all excellent. Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. , Free wired internet. Furthermore, as you may understand, we are unable to comment on behalf of third-party agencies and recommend calling our Iberostar contact centre on a future occasion, where they will be delighted to help you choose the perfect room that meets your requirements completely. Iberostar Heritage Grand Mencey Dr. Jos Naveiras, 38, 38004 Santa Cruz de Tenerife, Spain - Excellent location - show map 8.8 Excellent 2,181 reviews the hotel is beautiful!! Potatoes coloured with a mojo sauce or cream of watercress soup with millet foam, fresh cheese and gofio jareado (sun-dried roasted maize) are just two of the delicacies you can sample. Kindest Regards, Quality Manager, Iberostar Selection Heritage Grand Mencey. We would like to thank you very much for your pleasant and helpful review of your recent stay with us and also, for your loyalty to our establishment on returning to visit us for the fourth time. The rooms although spacious are stark and sparsely furnished . Fancy experiencing a luxury stay in one of the largest rooms at the Iberostar Heritage Grand Mencey? Conformment la lgislation en vigueur, vous pouvez exercer vos droits via le formulaire de contact sous " Donnes personnelles/RGPD " . The staff was very helpful and the facilities were clean. Open select days. Additionally, please allow us to inform you that our main restaurant Los Menceyes is open every day of the week, and we regret if you did not have this information earlier. If you prefer outdoor sports, you have access to 2 paddle tennis courts so that you can enjoy both the Tenerife sun and your favourite activity at the same time. le-de-France is the focus of France's various communications networks. Cannot be more then 28 days between check-in and check-out dates. This is the version of our website addressed to speakers of English in the United States. Dont leave without trying the Canary Island cheeses or one of our signature dishes, grilled octopus with black rice. Passe de Dia com tudo includo em Iberostar Grand Mencey The buffet was also not kept in best shape and the selection was not really appealing. Elegant , grand and luxurious . Every year,in our hotels, we avoid 607 tonnes of single-use plasticbeing manufactured. The opening times are Monday to Friday from 07:00 to 21:00 and weekends/holidays from 10:00 to 18:00. Since its renovation many years ago and its subsequent take over by Iberostar it is no longer the Grand Dame of Santa Cruz de Tenerife . Iberostar's smart rooms feature hardwood floors and a modern dcor. Im Iberostar Heritage Grand Mencey, einem 5-Sterne-Hotel in Santa Cruz de Teneriffa, erwarten Sie Zimmerservice, Spa, Gourmet-Kche und Vieles mehr. Kitchen services between midday and 23:30. First of all, we would like to thank you for your kind review of your recent holiday with us at our hotel. On return after dinner it had been. This award, presented by the tour operator British Airways Holidays, recognises hotels that offer a high-quality customer experience, and is based on the reviews that guests leave on its website. Posted by a verified traveler on Jun 29, 2016. When it comes to cultural offerings, dont miss out on the Tenerife Auditorium, designed by the architect Santiago Calatrava, where you can enjoy opera, plays and concerts. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music. The tenth awards chapter of this travel and accommodation rate search platform highlighting the exceptional work of Iberostar hotels. And its four restaurants follow suit by sourcing ingredients from across the different islands. The Papa Negra restaurant is one of our certified restaurants according to the MSC/ASC Chain of Custody Standard. Are you a resident of the Balearic Islands? Je hebt de beschikking over onder meer een satelliet-tv . Beautifully situated for Santa Cruz and restaurants and shopping. Foam and very high, Dear guest, Firstly, we would like to thank you for your loyalty to us by returning to our historical 5* Iberostar Selection Heritage Grand Mencey establishment in Santa Cruz and for writing your review. These prizes are awarded based on the score from the millions of reviews and ratings by the portals users. Excellent hotel, very beautiful and relaxing hotel right in the heart of Santa Cruz de Tenerife. The Garden-View Double room is perfect for a romantic getaway. Your dates seem to be a bit off. Onsite cash transactions can't exceed EUR 1000, due to national regulations. Front desk staff will greet guests on arrival. Throughout the year, there will be classes to suit all palates, from varying levels of Japanese cuisine to Peruvian, Italian and modern Canarian cuisine. Je souhaite recevoir des e-mails NUXE SPA concernant les nouveau produits, les promotions et les offres exclusives. View map. The staff was very helpful and the facilities were cl Buffet breakfast, but you can also order an egg based dish. Iberostar Heritage Grand Mencey Excellence Award 2019. Iberostar Heritage Grand Mencey - Tripadvisor Theres plenty of space, with a living room integrated into the main bedroom, where you can relax with your friends and family. BLACK FRIDAY is here! I can honestly say that best Iberostar staff was here and in Iberostar Cala Millor hotel. Best Regards, Quality Manager, Iberostar Heritage Grand Mencey, Great hospitality, food, and generous size room. Kindest Regards, Quality Manager, Iberostar Heritage Grand Mencey, Living on past glory . Iberostar Heritage Grand Mencey - Tripadvisor I couldnt fault the hotel or its staff. Room service (during limited hours) is available. Special requests are subject to availability at the time of check-in. The Papa Negra restaurant is a space that mixes tradition and avant-garde and is managed by chef Javier Martn. The ISO 14001 standard certifies environmental management systems. Kind regards, Furthermore, our staff are known for their polite and professional service, however, we regret the impression received and we will, of course, relay your feedback appropriate management for their revision. Housekeeping is provided daily. This promotion requires a minimum occupancy of, Your selection has been changed to the promotion selected. Are you travelling in a group or do you need space for a large family? Own or manage this property? It overlooks the street but was not noisy. Weve been to this hotel before and I hope will be returning before very long . And at the weekends, at 11:00, you can enjoy Sprunch, a concept that combines a 90-minute water circuit at SPA Sensations and an exquisite Gourmet Brunch. This hotel is located at 38 Doctor Jos Naveiras street in Santa Cruz de Tenerife, Tenerife. The provision of housing is linked to their trade, business, or profession. The bar, Dear Paul, We are delighted to read this comment and hear that you had a great time at our hotel. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Meanwhile, you can try a refreshing gin and tonic with rosemary, or any other cocktail: cosmopolitan, Bloody Mary, whisky sour or our own speciality, a Frozen Mencey! The Iberostar Heritage Grand Mencey is the most emblematic hotel in Santa Cruz de Tenerife. The fact that you could have a wonderful time in our hotel is an excellent confirmation of our efforts. We also appreciate and welcome your constructive feedback and will share it internally for revision with the relevant teams as the satisfaction of our valued guests is our priority. But mainly the best FITNESS CENTRE with rooftop padel court but on OPEN AIR!!! Compre um presente perfeito de Iberostar Heritage Grand Mencey - o nico hotel de 5 estrelas em Santa Cruz de Tenerife. The shade of the Indian laurel trees is the perfect place to try gazpacho made with local tomatoes and served with vegetables and Iberian ham. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Kindest Regards, Quality Manager, Iberostar Heritage Grand Mencey, We stayed here for 3 nights prior to going on a cruise. Iberostar Heritage Grand Mencey is een stijlvol stadshotel met een spa en is gevestigd in een koloniaal pand. Descubra en el Iberostar Heritage Grand Mencey un exclusivo hotel en Santa Cruz de Tenerife de 5 estrellas, con spa y salas para eventos. There are plenty of beds by the pool too. Iberostar Heritage Grand Mencey - Booking.com 32-34, rue Montorgueil - 75001 Paris. The awards are based on over 240 million verified reviews. This place takes pride in its Canarian heritage. It is a pleasure to know that you enjoyed your stay at our establishment and we hope to welcome you again in the future. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts excludes Iberostars interests in Cuba. Dear Angela, We would like to express our appreciation for your kind words and positive rating of our hotel. Code 35% Off: CITYLOVERS Guests can enjoy alfresco dining (weather permitting). Free WiFi For example, our check-in did not include much of an explanation of locations or facilities, however we witnessed others receiving a much fuller orientation and information; some waiting staff would ask if you wanted food from the inclusive menus where as some would not and just, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Business-friendly amenities include desks and phones. Such a friendly review is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Witness to the radiance that Tenerife inspires in the most famous travellers on Earth, the Grand Mencey is now a fusion of styles that combines a respect for history and hotel tradition with the latest in services and facilities that a modern traveller will appreciate. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. If you are passionate about cooking and you would like to discover the secrets of haute cuisine, do not miss the opportunity to take classes at the Cookery Classroom, a space to deepen your culinary knowledge and enjoy new experiences. Dcouvrir. the atmosphere is amazing and the location is perfect. The hotel features La Cocina del Mencey, a culinary space where you can experience all kinds of gastronomic offers; SPA Sensations with more than 4,500 m of space for you to take some well-deserved care of body and mind; a luxury fitness centre with yoga and Pilates classes, plus paddle tennis courts and elegant spaces with stunning architecture and unique services.
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