The dealership wanted my daughter to trade her car in which we told them we would not be doing. Matt who failed to give me a last name was very dismissive and very rude. All steps must be followed in order for there to be minimal to no cost to the customer. Disculpa The service staff indicated they had ********** bill & knew where to find the car in the after hours location. The sales person that sold it to me said it was good to go and there were no issues with the vehicle. On Saturday January 28th, 2023 I went to **** Darrow Mazda in Greenfield, ** to buy a Mazda CX-5. the *** WAS STARTED AT LEAST MIN 5 TIMES and they were driving the car and running for 10 mins. I purchased my vehicle at the end of November 2022 and my vehicle is back at the dealership as of January 2023. One things that we do, is that we strongly urge each and every customer to consider an extended warranty on used vehicles that they purchase. The General Managers at this dealership has spoken with the employee's involved in this transaction, and trained them on correctly presenting options to the customers without making them feel unpleasant. 2017 Ford Focus problem jerk was having problems going into gear from stop to go position, and wanted to return after having it for 8 days. run A CAR WITH no oil!! ein Mensch und keine Maschine sind. This was one of the most pleasant car buying experiences we have ever had. This rating includes all dealership reviews, with more weight given to recent reviews. No one did. 2141 East Moreland Blvd Waukesha, WI 53186 Sales: 262-444-5385 Send to Phone Sales Hours Service Hours Parts Hours Body Shop Hours los inconvenientes que esto te pueda causar. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Body Shop Tech Job in Waukesha, WI at Russ Darrow Mitsubishi of Waukesha Russ Darrow Waukesha Mitsubishi 4.3 (620 reviews) w226s1700 WI-164 Waukesha, WI 53186. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Now the price of the loan is 15,000, Before trade in my loan had only 10,000 left to pay on it. Disculpa See all 106 vehicles from this dealership. our tools to get details such as qualifying cars, test drive options, Russ Darrow Mitsubishi is proud to be your local Mitsubishi dealer in Waukesha, WI. You can get more information about this car from your couch through Russ Darrow Waukesha Mitsubishi address, phone numbers, hours, dealer reviews, map, directions and dealer inventory in Waukesha, WI. New and Used Mitsubishi Dealer | Russ Darrow Waukesha WI When my partner and I personally am in the market for a brand-new truck they are my very very first choice! The claim should have been submitted right away when the week after I brought it in but it sat there for 2-3 weeks before anything being to it. If you are searching for a "Mitsubishi dealer near me" make sure to consider Russ Darrow. I asked to speak with another manager to relay the information and to get information and they cannot do so. Do Not Sell or Share My Personal Information. I recently purchased a 2017 Nissan Armada from **** Darrow Chrysler, Dodge, Jeep at the *************** in Milwaukee, WI. It has been brought to his attention and he will be contacting the customer to address a refund. I will take any action needed and would never set foot in that area again or **** Darrow dealers in my life, Honda will have to pay me. I drove over 4 hours to get the vehicle o, Rigo Sanchez , Brandon Sagan, Matt Kiscellus, 2017 Ford Focus problem jerk was having problems going, into gear from stop to go position, and wanted to return after having it for 8 days. There is a process that has to be followed governed by the extended warranty company in order to receive coverage from them. RUSS DARROW MITSUBISHI - 34 Photos & 22 Reviews On 11/27/22, the check engine light came on, and I took it to Advanced Auto Parts where they diagnosed the issue as the codes P3055 and P3056. This is my second vehicle from this car lot and am happy with them and the vehicle. However, our salesman reached out, went above and beyond to correct any issues and we bought a great car. You now have a repeat customer for all my vehicle and service needs. Lamentamos Service denied the issues and told me to take it to a Ford dealership. Upon taking it to get serviced I was told the lifters were bad and had up to 9k in damages. BONUS TO CERTIFIED KIA AND HYUNDAI TECHNICIANS! The car was back up and running. A dealership is not able to force upon a consumer how they chose to finance a loan. Use our tools to contact the dealership to schedule Russ Darrow Group has done everything in its power, with the approval of the customer warranty company to resolve this situation as quickly as possible. State Will NEVER return to such a poor dealership. Get reviews, hours, directions, coupons and more for Russ Darrow Mitsubishi at W226s1700 State Road 164 S, Waukesha, WI 53186. I was visiting ********* & therefore utilized a towing ******************** provided by the police. I called **** Darrow Mitsubishi if Waukesha and spoke with ******* in finance department and asked him if he could be so kindly and explain my warranty to me. We were a little frustrated with the communication early in the car buying process. My car runs a lot rougher than before running a car with no oil. Words like well if the other dealership treated you so well why dont you buy from them. And a focus on and extended package rather than how they were going to take care of me was the least. Se continui a visualizzare The customer was offered $13,000 in trade. Looking to have this car delivered to your home? I would get back to this motor car lot again in the future. A video walkaround of this car may be available How DO I sell a car that has issues now, anyone knows if you run a car for 10 mins with no oil it will wear an engine, how would you like this happen to your car? I do not agree with this due to false information and negligence towards this. Our oil change technicians did not get the oil refilled. Used Vehicles for Sale at Russ Darrow Mitsubishi near Waukesha, WI 1 2 3 4 5 . on this car on this vin, there IS a recall on the engine specifically. We believe in "growing our own." We want our employees to be here for a career, not just a job! Aydanos a proteger Glassdoor y demustranos que eres una persona real. I will no longer be conducting business in the future with *******************************, and will be making people aware of **** Darrow's business practices. We researched what car and options we wanted ahead of time. I had a wonderful Shopping experience at Russ Darrow Everyone was very friendly and my sales person was very responsive to my questions. I would highly recommend the Russ Darrow Group to a friend. an. Russ Darrow Mitsubishi, W226S1700 WI-164, Waukesha, WI, Auto Repair They had the car until 12/13/22 in service which they replaced the turbo system, PVC valve, head gaskets, cylinders etc. Aydanos a proteger Glassdoor verificando que eres una persona real. We value your privacy. Ci He stated yes you are fully covered and to provide them with the Vehicle contract. Our mission is to create an exciting and rewarding atmosphere for every employee which will then reflect in superior service to you. para informarnos de que tienes problemas. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. I have asked that the dealership just honor the price they advertised. The customer then wanted to trade the car back in. We didn't hear from her after that so we assumed it was fixed. Live Market Price they had the exact car we have been looking for Thanks again to everyone for going the extra mile on a job well done. You can get more information about this car from your couch through It was confirmed. an update on the arrival of the parts is March 23rd. Our sales agent was very knowledgeable, and found exactly what my partner was looking for. I thought all the people there were very helpful and grateful they really do a great job. message, please email Search for other New Car Dealers in Waukesha on The Real Yellow Pages. on January 30th the customer was updated, but the estimate was not completed as there were no keys dropped off with the vehicle. I would recommend this dealership to my friends and coworkers. I will promulgate this victimization as much as possible. The sales associates at Russ Darrow is very personable They have a goal to make customers happy, and they are succeeding. para informarnos de que tienes problemas. When issues arise at our dealerships, it is always best to contact the General Manager at the dealership first. Russ Darrow Waukesha Mitsubishi. Mr. ******** brought his vehicle in for an oil change. New Arrival! Lamentamos pelo inconveniente. Used Russ Darrow Waukesha Mitsubishi for Sale (with Photos This was our mistake. Quick Lube Technician Back to Jobs Russ Darrow Mitsubishi of Waukesha Waukesha, WI April 22, 2023 Full-Time For over five decades, the Russ Darrow Group's purpose has been delivering an uncompromised customer experience. las molestias. Body Shop Tech Job in Waukesha, WI | Glassdoor Russ Darrow Group, Inc. is now hiring a Body Shop Tech in Waukesha, WI. pour nous faire part du problme. Per **************** on of the parts ordered is on backorder with no ETA. On 11/28/22, I took the car back to **** Darrow as I was still under warranty. I am very happy with my experience at this Russ Darrow Dealership. In order for me to have Russ Darrow Mitsubishi, Waukesha take, Rigo Sanchez , Jesse Dickerson, Robert Karas, Marvin G Garrison, Aaron Henderson , Malvin Ables, Josh Freiheit. Skip to content. Every time I come in to this Russ Darrow dealership I receive great service. We even have ***** month programs with zero % financing for anyone not wishing to put the warranty on their vehicle loan or pay it upfront in full. Find a Dealership Near You At Home Pick Up and Delivery available Shop New Shop Pre-Owned Best experience Ive had ever with buying a car. The General Manager of the dealership is reaching out to you to discuss the matter. $42,995 $486 price drop Fair Deal Free CARFAX Report Boucher. THe service manager proceeded to change his words and say that it was now 5-7 days from the day I brought in my vehicle for an update on the claim and warranty. I now have to pay and find a new vehicle and YOU could never sell this to anyone in GOOD Faith, and honest!! Start Address (optional) City . There is lack of communication about my vehicle and it was false advertisement and negligence because they said that the vehicle passed the inspection test, but my car stopped getting off of the highway due to motor issues gasket issues. i feel like the **** darrow dealer should have given me a loaner or money back on the car. Also the General Manager has reached out to the customers personally to apologize and make the transactions right with them. 262-444-5399 View All Live Market Price $56,994 Get ePrice Schedule Test Drive Quick View Value Trade Used 2022 Ram 2500 Big Horn 262-444-5399 View All New Arrival! Terrible customer service. I feel that it was unfair that I had to eat the balance of the loan from the Malibu and which was placed on top of the purchase price of the Escape. On 12/23/22 the check engine light came on for the third time. By 1/25/23 an estimate was provided, however, my ins agent would not agree to cover the expense & wanted it towed to a collision center. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Russ Darrow Group, Inc. | Better Business Bureau Profile The estimate was re-sent to the insurance company at ***** pm. The truck was making a noise but I am not a mechanic and assumed it was something trivial like a ticking of a fan or pulley. an. Told me that they fixed my car back in Dec out of the kindness of their hearts and they did not have to do that for me. My vehicle has been sitting w/ no tentative date of completion since then. Quick Lube Technician Job in Waukesha, WI at Russ Darrow Mitsubishi of He explained if I had the vehicle serviced with him 20% would be covered. Steve in the service dept drove the car with me and agreed there were issues, but the General manager told me that this wasn't true. I feel I got taken advantage of, because I only had the new car for 8 days. The dealership also fixed this for free as a good will gesture with zero cost to the customer. If you continue to see this On February 1st, the estimate was completed and emailed to ************************** company at *****am. I have been told the parts were ordered but there is no info on when they may arrive or if they are backordered. I asked other managers for an update and they stated that they cant help at all. Find a new car in the 53186 area and get a free, no obligation price quote. We concluded the vehicle runs great for a 09 Honda Civic. If the lifters were bad at the time of purchase, it would have already been making a "loud knocking noise." Als u dit bericht blijft zien, stuur dan een e-mail from them. I called on 1/27/23 to confirm the collision center had indeed towed the car. envie um e-mail para BBB File Opened: 3/1/1972. I feel like the intergrity failed. It is also not in the paperwork. I called Russ Darrow Mitsubishi of Waukesha for help. After the original estimate was emailed, it was reviewed by the service manager and determined that there were additional items that needed to be added.
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