The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. The suite was very comfortable and had everything you need for an excellent and satisfying stay. Sincerely, Bernard Sebastian. We booked a one bedroom apartment and we were four. See more questions & answers about this hotel from the Tripadvisor community. Please, select dates to see available rooms. PARKROYAL Serviced Suites Kuala Lumpur offers self-catering suites with free WIFi, located within walking distance from Raja Chulan Monorail station. Find more information about the property in the questions and answers. Breakfast is bread, porridge that is only warm, some ham, sausage, fried rice and cake. we managed to take shower with water coming from the tap only. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). There is Wisma Foo Yong bus stop just 5 minutes' walk away. I think I have given one additional point for the location else 3 stars is more apt. Amenities are impressive and view is beautiful. Yes, dry cleaning and laundry service are offered to guests. Room temperature is controllable. From a realistic point of view: for what we paid this was great value. But better value, size and location will be hard to beat for what you pay. Private bathroom Staff was efficient, but I felt they were not very friendly. The property is placed in Bukit Bintang, which is a busy thoroughfare with upscale malls and luxe fashion boutiques, at 550 metres of Alor Street. The step makes it a little more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel offers a fitness club as well as a spa lounge to enjoy your stay. If you dont book a flexible rate, you may not be entitled to a refund. A buffet breakfast is available daily at Parkroyal Serviced Suites Kuala Lumpur. rooms are old. Some of the fully furnished units also come with glassware, an electric kettle and a microwave oven. The room was spacious for 3 kids and good services provided. They were super polite and able to attend to my enquiries. While it was pleasant one in the main, we do note the area of attention as highlighted for further improvement. Join us as we mark our one-year milestone with exclusive 2+1 night stay anniversary celebration promotion - "The Big ONE". This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. . Pool view Breakfast is delicious but not variety. Sincerely, Bernard Sebastian, Great location , cozy room , excellent service, Stay one month under corporate, under room 2608. Currently being transformed into a green avenue, the street leads one to the UNESCO World Heritage Site that is the inimitable Singapore Botanic Gardens. Property Features. Taxes and fees that are shown are estimates only. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. PARKROYAL Serviced Suites Kuala Lumpur 2,719 reviews #71 of 788 hotels in Kuala Lumpur No. The property reserves the right to pre-authorise credit cards prior to arrival. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. The venue is set in Bukit Bintang district, in vicinity of Alor Street. If your plans change, you can cancel free of charge until free cancellation expires. The lobby is small, and the spacing to the lift lobby is very narrow and tight. Claim your listing for free to respond to reviews, update your profile and much more. Yes, PARKROYAL Serviced Suites Kuala Lumpur offers airport transportation for guests. In Parkroyal Serviced Suites Kuala Lumpur guests can select one of the following room options: Yes, at Parkroyal Serviced Suites Kuala Lumpur you can start your morning with a continental breakfast. As for the service, it was lacking. I think this summarize the level of care and concern they have for their guests. Maximum capacity of extra beds in a room is 1. nothing was done, they did not repair did not even change our room. City view Great location , cozy room , excellent service, Dear W1921MXwilliamw, Thank you for the wonderful review and we look forward to welcoming you back very soon. . Will definitely stay again. Everything was great. If we find any, we delete them and, if necessary, take action against whoever is responsible. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Terrible Systems and customer Service, I booked through Agoda on the 11th of April 2023 for the 21st of April 2023 to 23 April 2003 . Loved the nice toiletries supplied in both bathrooms. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. PARKROYAL Serviced Suites Kuala Lumpur: Great location and Service. ), more than everything you'd need to make it feel like a home away from home -- up to the smallest details. Everything was great. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. 1, Jalan Nagasari, Kuala Lumpur, 50200. It houses 2 outdoor Find out what food and drink options you could be enjoying at this property. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Were checking available properties nearby. There was a problem loading the reviews. PARKROYAL Serviced Suites Kuala Lumpur: Clean & Soacious room - See 2,727 traveler reviews, 1,891 candid photos, and great deals for PARKROYAL Serviced Suites Kuala Lumpur at Tripadvisor. On arrival, the staff at reception weren't interested in delivering customer service, just the basics. We were told that In room dining was discontinued. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia Visit hotel website 011 60 3-2084 1000 E-mail hotel Write a review View all photos (2,294) Traveler (1859) Room & Suite (1154) Videos (1) View prices for your travel dates Check In / / Business travellers will make use of a work desk and a photocopier offered at a business centre on site. I have forwarded my specific feedback to the Management of the hotel in detail through their internal survey portal (no response so far for the last 3 weeks). The bed was best and it was great having microwave and soundproof windows. Everything was great. What is your impression of this property? Love the pool on the rooftop as well as the customer service at front desk. I got choose a middle date to, Dear Road05226492801, Thank you for taking the time to share your recent experience, and, we while note that your stay on this occasion seems to have fallen short of expectations, We do note the area of attention as highlighted for further improvement. Prices are subject to change. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Bukit Bintang is located a 10-minute walk from PARKROYAL Serviced Suites Kuala Lumpur, while KL Tower is 0.9 miles away. I suggest if the hotel should provide more cloth hanger in the bathroom for hanging wet clothes after swimming in the pool. Looking forward to welcoming you back very soon. During times of uncertainty, we recommend booking an option with free cancellation. American Express, The front desk manager oh our birthdays are too far away from the date I stayed on the 13th March. . Guests can work out in a fitness room. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Next day we went to reception to again report same problem. What are some of the property amenities at PARKROYAL Serviced Suites Kuala Lumpur? emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. All rights reserved. There was a strong musky smell when we entered, stains on the carpet and blood stain on the bedsheet. Own or manage this property? Staff was courteous and friendly.We did not take breakfast the options for vegetarian were very limited. Room very dirty when checking in. Would happily stay here again. We had an apartment on the 22nd Floor, and it was a real nice one with all the things you need. 4) Customer service at the front desk is poor and not friendly. Homeless people wandering around the area. Great locations and deals for every budget. " 84% Recommended Cleanliness 4.3 Amenities 4.3 Location 4.6 Service 4.4 4 places of interest within 1000m 25.1km 1.5km 300m Outdoor Swimming Pool Restaurant Meeting room Les tarifs fixs par l'tablissement PARKROYAL Serviced Suites Kuala Lumpur peuvent varier en fonction de votre sjour (par ex. Looking forward to welcoming you back soon. A damage deposit of MYR 200 is required upon arrival. more. from location to room size and facilities. It baffles me how the housekeeping staff could lay the sheet knowing its stained. Off Jalan Raja Chulan, Bukit Bintang, 50200 Kuala Lumpur, Malaysia - Great location - show map - Metro access After booking, all of the property's details, including telephone and . Own or manage this property? The service was impeccable, the staff was willing to help. Firstly, my friend, who is a Malaysian, made the reservations for both rooms under her name to avoid paying the tourism tax of RM10 per night. drain that are opened and you can see how yellowish and dirty it is. Love the Starbucks vending machine at the lobby.. hotel is within walking distance to the malls like pavilion, lot 10 & Sungei Wang.. Dear Inspire62226749082, Thank you for the wonderful review and we look forward to welcoming you back very soon. Love the location of the hotel spacious room and comfy environment. View all View all photos (2,169) Traveller (1730) Room & Suite (1139) Videos (1) Payments made by partners impact the order of prices displayed. I believe that staff training is needed to avoid such confusion and ensure that policies are properly communicated and implemented. Which popular attractions are close to PARKROYAL Serviced Suites Kuala Lumpur? You will enjoy a rooftop swimming pool, a gym as well as a Jacuzzi and a traditional Hammam. Very worth the price i get and the location very near to viral kebab and fries at BB Definitely will repeat again soon, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Please check your selected room for the maximum capacity. Sincerely, Bernard Sebastian, This hotel has definitely seen better days. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia, Lock in the lowest price from these sites, This hotel has seen better days. The pool(s) is also unkept, and the gym is small and crowded. The furniture in the dining room is stained and outdated. Everything was great. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Refrigerator Theres so much hair and water in the new dryer which they brought in yet they cant be bothered to clean it up. Maximum capacity of extra beds in a room is 1. Contributions should be travel related. Invest in some new linen immediately! Spaciousness of room could have been put to smarter use of furnishing. Pool with a view little selection is fine but the food was totally undesirable. The view from the room was amazing towards the KL Tower. The dining area is a bit small considering it is rather a popular hotel amongst local & overseas visitors and often many guests are left queuing up to get seated. Unimaginative breakfast menu. We do note the area of attention as highlighted for further improvement. As of Feb 15, 2023, prices found for a 1-night stay for 2 adults at PARKROYAL Serviced Suites Kuala Lumpur on Mar 2, 2023 start from $81, excluding taxes and fees. The breakfast was dreadful and poorly presented. Please note that all Special Requests are subject to availability and additional charges may apply. Claim your listing for free to respond to reviews, update your profile and much more. We recommend booking a free cancellation option in case your travel plans need to change.Read more. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. ), more than everything you'd need to make it feel like a home away from home -- up to the smallest details. PARKROYAL Serviced Suites Kuala Lumpur is a self-catering hotel located within walking distance from Rajah Chulan Monorail station. Sincerely, Bernard Sebastian. Certain services and amenities may be reduced or unavailable as a result. Parkroyal Serviced Suites Kuala Lumpur lies in the very heart of the city, within 18 minutes' walk from Petronas Twin Towers. Checkin and checkout was seamless and efficient 4. A luxurious self-care sanctuary, it pampers mind, body and soul with a comprehensive range of therapeutic, aesthetics and fitness rituals, complemented by a full suite of wellness facilities. That's about 43.69USD. Dear mariatB8007YJ Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. 1 Jalan Nagasari; Off Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur. Degree in Marketing, Business Communications or related fields. Review tags are currently only available for English language reviews. I had a booking confirmation I ring Park Royal Serivers reservation 3 days before check in they confirm I had my bookings. Room was extremely comfortable and large - See 2,725 traveler reviews, 1,889 candid photos, and great deals for PARKROYAL Serviced Suites Kuala Lumpur at Tripadvisor. The room was very spacious, clean and well equipped with kitchen and utensils. Breakfast has a decent spread with asian and western food. I would definitely return. We use cookies to ensure that we give you the best experience on our website. Please wait, we're checking available rooms for you. The Petronas twin towers and. Pool with a view Very comfortable, it is worth staying again next time. Close to all tourist locations Cons: 1. The worse i have stayed. Claim your listing for free to respond to reviews, update your profile and much more. Dear MTZK82242203,Thank you for the wonderful review and we look forward to welcoming you back very soon. There was someone's long hair in the bathroom. These opinions do not necessarily represent the views of Booking.com. The modern bathrooms include a walk-in shower and a separate toilet along with comforts like a hairdryer and bathrobes. Great locations and deals for every budget. Private entrance Going to the car park basement, *need to be careful as it is not spacious*. PARKROYAL Serviced Suites Kuala Lumpur 2,725 reviews #72 of 789 hotels in Kuala Lumpur No. The hotel serves a complimentary buffet breakfast. I always liked this place, but this visit was quite disappointing. Overall the experience was good. Love the pool on the rooftop as well as the customer service at front desk. As for the towels and bedsheets, they are absolutely disgraceful; further stains, tears, and scuffs. This is the version of our website addressed to speakers of English in Canada. Very large suite in a good location, close to bars and restaurants. We make it clear when weve done this. But quite disappointing as we choose this hotel to celebrate our birthday together. I even have bad rashes at night, presumably due to the unclean bedsheet. Come on guys! Guests with a complete 2 doses of vaccination are allowed to check-in and require to display their Digital Vaccination Certificate upon arrival and ensure to wear mask while you are in the public areas. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Sincerely, Bernard Sebastian, The experience was okay. Destination Insights. 40-inch LCD televisions come with satellite channels. Landmark view Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Sincerely, Bernard Sebastian. Actually, we prefer the Parkroyal Collection and would go back to this place next time or try another Hotel. They were super polite and able to attend to my enquiries. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Does PARKROYAL Serviced Suites Kuala Lumpur have airport transportation? Electric Stove which comes with a pot and a pan. not even a proper refurbishment. We liked the room, it was huge. They made my stay fabulous. Room is clean and spacious. If you continue to use this site, we will assume that you are happy with it. Check in and check out are fast and efficient . They never offered us any recommendation or anything. Sincerely, Bernard Sebastian, Nice kitchenette, nice location , spacious rooms Poor arrangements, they give us the room havent clean by the cleaner since the last guests check out, Poor toilets condition Very strong smoking smell Very noisy cause by the outside environment, Dear GoPlaces49065182408, Thank you for your feedback and we are really sorry to note that your recent stay experience had fallen short of expectations. not even a proper refurbishment. The leather bench has cracks. Business travellers will have access to a business centre provided on site. We sometimes show external review scores from other well-known travel websites. Sincerely, Bernard Sebastian. Nice spacious suites with decent amenities 2. During times of uncertainty, we recommend booking an option with free cancellation. There are lots of sky bars in the city, so try to check out a few of them if you get the chance! Sincerely, Bernard Sebastian. However, we wont display any review that includes or refers to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyre 36 months old or if the Accommodation has a change of ownership. Conveniently located restaurants include Sabayon, Kampachi Pavilion, and Nipah. There are more places to choose from in the, parkroyal serviced suites kuala lumpur hotel kuala lumpur, Frequently Asked Questions about PARKROYAL Serviced Suites Kuala Lumpur. Old Kuala Lumpur train station is within 3 km away, and Bukit Bintang underground station is merely 400 metres away. The view from our room wasn't great as we can barely see the KLCC & KL Tower. While it was pleasant one in the main, we do note the breakfast area as highlighted for further improvement. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. I liked our stay, the staff were warm and the location was reasonable. The rooms are spacious and well maintained. It's old, musky, and tired. It is committed to providing guests with a positive experience thanks to its commendable service and good value. Breakfast was terrible. Dear michaelF785RT, Thank you for taking the time to share your recent stay experience with us. All cots and extra beds are subject to availability. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The location and staff were great, I liked it. We use cookies to ensure that we give you the best experience on our website. The price for a nights' stay in Parkroyal Serviced Suites Kuala Lumpur is about $161. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Your contribution should be yours. we had to go to a hair salon if we had to do shampoo. Sincerely,Bernard Sebastian, This is the version of our website addressed to speakers of English in the United States. So if your trash piles up, consider cleaning it yourselves Bath tub is not the biggest, can fit one person nicely. Nearby attractions include BB Park Bukit Bintang (0.5 km), Jalan Alor (0.4 km), and Ur-Mu (0.2 km). Yes, guests have access to a pool and a fitness centre during their stay. We are happy to advise of our signature safety and hygiene programme - PAN PACIFIC CARES, for your better comfort while staying with us. PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. The staffs are friendly and helpful. I was extremely disappointed as it was supposed to be a stay for my husband's birthday. Food in the breakfast buffet should be look into as both my gf and I suffered from food poisoning after that. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. In this post Location One Bedroom Suite Location The hotel is located in central Kuala Lumpur. Room very dirty when checking in. Free WiFi, 700 feet The Rooftop Pool was nice, but they had limited sunbeds (only 4). Located on the 31st floor of the building, Go up in the day and/or at night to catch stunning views of KL! If you like, you can sort and/or filter them (by time of year, review score, etc.). Prices are the average nightly price provided by our partners and may not include all taxes and fees. On arrival, the staff at reception weren't interested in delivering customer service, just the basics. Sincerely, Bernard Sebastian. At the moment, this is the only GHA Discovery hotel in Kuala Lumpur but the PARKROYAL Collection will open on 1 June 2022. I enjoyed staff and drinks at this hotel. Sincerely, Bernard Sebastian, Lousiest park royal chain which I when ever had. Walking distance to renowned Jalan Alor Street Food restaurants. Please see our partners for more details. Families can arrange day trips in the reception as well as store luggage. I booked a total of 3nights and only the 1st & 2nd night have breakfast inclusive. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia Visit hotel website 011 60 3-2084 1000 E-mail hotel Write a review View all photos (2,294) Traveler (1859) Room & Suite (1154) Videos (1) View prices for your travel dates Check In / / It also comes with a sparkling swimming pool, 24/7 accessible lounge, gym and a spa. les dates que vous avez slectionnes, les conditions de l'htel . Room is clean. Ask James O about PARKROYAL Serviced Suites Kuala Lumpur, Ask Norideen K about PARKROYAL Serviced Suites Kuala Lumpur, Ask Hazel L about PARKROYAL Serviced Suites Kuala Lumpur, Ask Shazrin M about PARKROYAL Serviced Suites Kuala Lumpur, Ask zaidatulsyazni about PARKROYAL Serviced Suites Kuala Lumpur, Great location , cozy room , excellent service, Ask William W about PARKROYAL Serviced Suites Kuala Lumpur, We compared the lowest prices from 11 websites, We compared the lowest prices from 13 websites, Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur. Private bathroom The breakfast was dreadful and poorly presented. Certain units have separate dining and living areas. Despite my explanation, the staff insisted that I pay. Very spacious and comfy room! Once you book, we'll provide details so you can contact the property directly. Please see our partners for more details. I like the eggs they provide. 2) The sofas are also stained and sink horribly as you sit on them. If you dont book a flexible rate, you may not be entitled to a refund. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. we took a 2 bedroom suites as we were 2 adults and 2 toddlers. All content should be genuine and unique to the guest. Show More Select Rooms 4.4 / 5 " Great stay! All the kitchen & dining facilities have been provided and Pavillion Shopping Mall & KL tower are located within walking distance. Tourist destinations like aquaria were right by the property. Kind regards Bernard Sebastian. You could walk to the shops and convenience stores. Refrigerator Read our, Check-In was quick and fast. There are no reviews that match your filters. The exclusive restaurant offers great tasting meals of authentic cuisine. The positives: - Beautiful pool on the 31st floor - Spacious apartment - Coffee drip machine in the apartment - Clean enough - Comfortable beds and furniture - Excellent location - walkable to nice parts of Bukit Bintang - Reasonably good breakfast The negatives: - Jacuzzi did not work on the 31st floor - Had to buy my own coffee beans - a bit of an inconvenience - Could be a bit cleaner. from location to room size and facilities. Dear MTZK82242203, Thank you for the wonderful review and we look forward to welcoming you back very soon. Some of the more popular amenities offered include free wifi, free breakfast, and a pool. Outstanding price for what I had paid. Dear TokNan, Thank you for the wonderful review and we look forward to welcoming you back very soon. We found Opium Kl to dine in 200 metres from the hotel. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This property was a super old property that only underwent painting and touch up job. 12 Studio Suite King Room amenities, details, and policies Check Rates Today's Low Rate 5 One Bedroom Premier Suite Room amenities, details, and policies Check Rates Today's Low Rate 2 Two Bedroom Premier Suite Room amenities, details, and policies Check Rates Today's Low Rate 8 One-Bedroom Suite Triple The bedsheet beneath the cover is stained. It has fitness club, fitness classes and a gym area on site. Stayed in a 2-bedroom Suite (1802) in March 23. My last stay in this property was before the pandemic. Thank you to all the staff who were always. Book and stay for three-nights consecutively and enjoy the . PARKROYAL Serviced Suites Kuala Lumpur 2,724 reviews #72 of 789 hotels in Kuala Lumpur No. Wish this was not. About the PARKROYAL Serviced Suites Kuala Lumpur Location No. We can overview all the skyscrapers buildings from the rooftop pool as itlocated on 31st floor. Breakfast was good. PARKROYAL Serviced Suites Kuala Lumpur in Kuala Lumpur - See 2023 Prices Travelling to Malaysia? During times of uncertainty, we recommend booking an option with free cancellation. PARKROYAL Serviced Suites, Kuala Lumpur, gives its visitors access to the famous Bukit Bintang and Jalan Alor along with shopping and entertainment venues. Excellent hotel, fabulous pools, great location.
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